VIDEO DESCRIPTION:

Play, download and edit the free video Service Writer Tips - Customer Notes Processing New Customers.mp4.

This is video 3 of a 4 part Tek-Tip series on "How Auto Repair Service Writers can Improve Workflow".

Do you remember the last time Joe Bob came to your shop? Did he end up doing the vehicle repairs you suggested? What about the last 10 times he came in? What was his close ratio? What are his lifetime stats?

If you had this powerful information, you would be able to improve your communication and working relationship with him. You'd know what's important and what is not important from his perspective.

What if Joe Bob has no history with your shop because he's brand new? It's important to process his information in your shop management system correctly.

In this video, our lead trainer, Daniel Medrano, will show you some tips and how to use Tekmetric to improve your shop workflow.

Want to learn more about Tekmetric and our software?
Visit tekmetric.com

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