VIDEO DESCRIPTION:

Play, download and edit the free video Service Writer Tips - Techniques to Improve Service Monitor Jobs.mp4.

This is video 4 of a 4 part Tek-Tip series on "How Auto Repair Service Writers can Improve Workflow".

Hands down, if you take only one thing from this tip video - make sure you know your customer's name and how to pronounce it. It seems like an easy thing to do but it can be difficult to know each customer by name when you are a very busy auto repair shop.

Another task that can get out of hand if your shop is busy is monitoring vehicle job statuses and deadlines. If tasks begin to implode, communication will break down and mechanics may get frustrated at service managers.

The right tools can help you with all of this. Tekmetric helps service writers every day across North America.

In this video, our lead trainer, Daniel Medrano, will show you some tips and how to use Tekmetric to improve your shop workflow.

Want to learn more about Tekmetric and our software?
Visit tekmetric.com

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