Video #5 - 7 Skills to Improve if You Want to Succeed in Business - Improve Your Communication
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Video #5 - Improve Your Communication
This applies both internally and externally.
Internally I recommend using software such as Slack. This will cut down on the back and forth emails and speed up internal communications. Externally, you need a CRM in place to store all of your customers' contact information. Not only is the imperative for sales and marketing, it also allows you to quickly pull up their contact info so you can communicate with them. Without a CRM you’re wasting time searching for information that should be at the fingertips of your entire team.
Also, don’t hoard information. This causes you to become the bottleneck in your organization and ultimately communication will suffer. If you bottleneck any of the processes in your business you will see a direct negative impact cash flow.
Do it
Document it
Delegate it
This method provides effective communication for years to come since you no longer have to hold someone's hand while training them.
Use video!!!
Record Free Video’s - Loom.com
Trainual - trainual.grsm.io/gpsti
CRM - keap.grsm.io/gpsti
Payroll - gusto.com/i/topclassinstallationsinc
Service Fusion - demosf.com/GPSTI
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