The Improved Lending Experience Accenture and Pega
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Siam Commercial Bank is one of the leading banks in Thailand with over 20 million customers. Focused on remaining competitive in a disruptive market, they undertook a major IT transformation project to improve the lending experience for their customers. The end-to-end Digital Loan Origination initiative was implemented by Accenture and Pega which saw loan application times reduce from 3 weeks down to 30 minutes, resulting in improved customer experience and conversion rates for the bank.
This video highlights the value that this partnership brings when it comes to technology, delivery methodology and expertise.
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