Name: The Caregiver Minute- Delightful Surprises
Brand: RedCoolMedia
SKU: 016426f2fbbb51ef19dc227eb87d584c
Availability: OnlineOnly
Rating: 4.32 (2506 reviews)

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Trip Advisor found that 94% of hotel guests who experience a delightful surprise are unconditionally willing to refer the hotel, compared with just 60% of guests who said they were ‘very satisfied’ with their experience. Learning to provide delightful surprises to those we serve can make a big difference in our overall success- and our own satisfaction.

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