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Play, download and edit the free video Service Profitability, Coen Jeukens, ServiceMax.

During The Field Service Expo 2021, which took place in Birmingham on 27th and 28th of October, Coen Jeukens gave a presentation that put a critical question to those in attendance - how do you know you are doing a great job? Drawing on his extensive experience Jeukens was able to offer some key guidance on how best to tackle this question as well as outlining how technology can be leveraged to drive service efficiencies and customer satisfaction...

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