Episode 1: Pillars of Customer Success with Tripti Dubey

VIDEO DESCRIPTION:

Play, download and edit the free video Episode 1: Pillars of Customer Success with Tripti Dubey.

Welcome to Bhavika's Chat Show. In this episode, I spoke to Tripti Dubey, who is a Global Director of Customer Success at Joveo. Tripti takes us through multiple pillars of customer success. She talks about the following points:
- Pillars of customer success overview
- Types of Onboarding
- Stakeholders engaged with a CSM
- Metrics used by a CSM
And much more. Listen to it now. This episode was a lot of fun to record, so I am very confident that you will enjoy it too:)
About the Host:
I am Bhavika Kochhar and I would love to know your feedback. Let me know how you find this episode, drop me a ping here: linkedin.com/in/bhavikak/

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