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Play, download and edit the free video Lesson Trailer: Consumer Centricity.

Nowadays, businesses face steep competition and consumer expectations are higher than ever. So, now more than ever, it’s important for businesses to have a serious think about what they can do to be as consumer-centric as possible.

In this set of lessons, we explore how to collect the 'Voice of the Customer', and how this understanding can impact the way you run your business. We also take a look at the technological and cultural changes you can make to adopt a more consumer-centric approach, and we look at how you can measure the impact of putting the consumer at the heart of everything you do.

circusstreet.com/courses/consumer-centricity

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