What Happens If The Weather Is Bad?

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Bad weather is no fun for anyone, so we will only operate the vessels if it is safe to do so according to weather conditions and the Adelaide City Council*. If we are forced to cancel your session you will have the option to reschedule your trip to an available slot in the same price category within the next 6 months (12 months if you have booked the Flexi Option) and according to our Terms and Conditions. Alternatively you may cancel the booking from your side and receive a 50% (100% if you have booked the Flexi Option) refund for the hire fee. All pre-ordered drinks are 100% refundable in any case.

For a small extra fee you can book our Flexi Option to receive 100% refund in bad weather cancellation situations and to have more freedom to reschedule up to 1 day before your initial cruise date.

Our main source (but not exclusively!) to decide about potential closure of the station is the weather forecast for Adelaide on the Website of the Bureau of Meteorology We will assess factors such as temperature, rain, wind, thunderstorm risk etc. We consider temperatures above 38 degrees Celsius as bad weather to allow you select between above listed options. We take all weather related decisions one day before the scheduled cruise and contact you if we need to reschedule or take any other action.

*Occasions arise when the Adelaide City Council or other Governmental bodies close the River Torrens even with short to no notice.

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