RedcoolMedia Cloud Apps Policy

RedcoolMedia protects the user privacy when entering in our web-site and use our web cloud application services ("Services"). This policy describes how and why your information is collected, what we do with it and what measures we take to use it. Take into account that note that by using our Services, you agree to way you data is handled in accordance with this privacy policy.

We may change this privacy policy with new versions so please review it frequently. The usage of our Services after building and writing a new policy version is deemed as your acceptance of the modified terms.

 

PERSONAL INFORMATION 

We do not collect personal information. RedcoolMedia applications integrated with Google Drive use no information available from the Google account(s) you log into. No personal information from Google is sent to us at any point.

 

ANALYTICS INFORMATION 

Our apps use Google analytics in order to know how many users we have and what they use more. Please refer to the privacy policy of Google to see what they do with the hits they receive from you.

 

SHARING 

We do not share your personal information. 

 

EXTERNAL LINKS

We do not use external links.

 

USER FILES AND DATA

RedcoolMedia applications uses a remote repository for files that is located in our cloud servers for each user. When the Google Drive integration of the RedcoolMedia apps is used, the user files and data go through our RedcoolMedia and Google Drive servers when saving and opening such files. The user can remove these user files and data from our cloud servers using the RedcoolMedia file manager, which is provided as a menu option in all the RedcoolMedia applications.

 

COOKIES

We may use one or more cookies to your computer or other device. The cloud be used to improve the our service quality, including for storing user settings, search results and tracking user trends. Note that you can clear your browser to clean all cookies. 

 

ADVERTISEMENT

We use technology and platforms to provide advertisements within the Services. In concrete, we use Google Adsense. Regarding the ads we and our partners may collect and use information about you, such as your session activity, device identifier, geo-location information and IP address. Please note that our partners operate under their own privacy policies. Refer to the Google Adsense policy.

 

SECURITY

We take security controls to protect against unauthorized access, modifications or destruction of data. Additionally, if your userid does not open a session during 10 days we consider that you do not want to use more our RedcoolMedia apps, and your data is removed from our servers. This is a security measure.

 

Do not hesitate to contact us if have any questions regarding this privacy policy or the processing of your personal data, please contact us at [email protected]

 

 

Last updated: 05 Feb 2019

Our Company

RedCoolMedia is part of the OffiDocs company group. It is the same team. OffiDocs is a solution hosted in two main company platforms:

• Hetzner Online GmbH, which is an Internet hosting company and data center operator based in Gunzenhausen, Germany. Hetzner Online owns and operates three data center parks in Nuremberg[4] and Falkenstein/Vogtland (Germany), and Helsinki (Finland).
• OVH, which is a French cloud computing company that offers VPS, dedicated servers and other web services. OVH owns the world's largest datacentre in surface area. They are the largest hosting provider in Europe, and the third largest in the world based on physical servers.

OffiDocs use these platforms in order to provide all its services to our end users. All these services are free of charge. 

Refer to https://www.offidocs.com/index.php/team-company for further details.

RedcoolMedia Mobile Apps Policy

1. Personal User Information collection and sharing

None of our application collect personal user information except Callgram. Callgram is based on Telegram so it uses the same Policy in this aspect (https://telegram.org/privacy). they officially states that Telegram never share your data with anyone.

Moreover Redcoolmedia Mobile apps like OffiStar does not collect information about users. However, we use the Admob and MoPub advertising system that can collect information to offer you ads targeting your interests rather than displaying product ads that you do not want. Here is a link to the MoPub Privacy Policy.

  

2. Storing user files and data

Our application that stores user files and data are Callgram, OffiStar and the application with the label "Box" like BoxFiles or XLSBox.

OffiStar only store temporarily your documents that you want to convert. They are deleted after 30 minutes.

Callgram is based on Telegram so it uses the same Policy in this aspect (https://telegram.org/privacy). Telegram only stores the data it needs to function properly for as long as you want Telegram to function.

Cloud Chats

Telegram is a cloud service. We store messages, photos, videos and documents from your cloud chats on our servers, so that you can access your data from any of your devices anytime and use our instant server search to quickly access your messages from waaay back. All data is stored heavily encrypted and the encryption keys in each case are stored in several other DCs in different jurisdictions. This way local engineers or physical intruders cannot get access to user data.

Secret Chats

Secret chats use end-to-end encryption. This means that all data is encrypted with a key that only you and the recipient know. There is no way for us or anybody else without direct access to your device to learn what content is being sent in those messages. We do not store your secret chats on our servers. We also do not keep any logs for messages in secret chats, so after a short period of time we no longer know who or when you messaged via secret chats. For the same reasons secret chats are not available in the cloud you can only access those messages from the device they were sent to or from.

Media in Secret Chats

When you send photos, videos or files via secret chats, before being uploaded each item is encrypted with a separate key, not known to the server. This key and the file location are then encrypted again, this time with the secret chat key and sent to your recipient. He can then download and decipher the file. This means that the file is technically on one of Telegrams servers, but it looks like a piece of random indecipherable garbage to everyone except for you and the recipient. We don't know what this random data stands for and we have no idea which particular chat it belongs to. We periodically purge this random data from our servers to save disk space.

Contacts

Telegram uses phone numbers as unique identifiers, so that it is easy for you to switch from other messaging apps (SMS, WhatsApp, etc.) and retain your social graph. We ask your permission before syncing your contacts. We store your contacts in order to notify you as soon as one of your contacts signs up for Telegram and to properly display names in notifications. We only need the number and name (first and last) for this to work and store no other data about your contacts.

Your e-mail address

When you enable 2-step-verification for your account, you can opt to set up a password recovery email. This address will only be used to send you a password recovery code, if you forget it. That's right: no marketing or we miss you bullshit.

 "Box" applications store the files that you upload in your private cloud created in RedcoolMedia. This private cloud is a hosted Owncloud solution.

 

3. Deleting data

Refer to https://telegram.org/privacy for Callgram

All the data related to OffiStar is deleted after 30 minutes

All the data files related to "Box" mobile applications are deleted if the user do not use the service in 30 days.

 

4. Advertisement

We work with advertisers and third party advertising networks, who need to know how you interact with advertising provided in the Applications which helps us keep the cost of the Applications low. Advertisers and advertising networks use some of the information collected by the Applications, including, but not limited to, the unique identification ID of your mobile device and your mobile telephone number.

In concrete we use Google Admob and Mopub.

• Refer to the Google Adsense policy.
• Refer to Mopub privacy policy https://www.mopub.com/en/legal/privacy

 

5. Updates

This Privacy Policy may be updated from time to time for any reason. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

 

6. Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email. Refer to the contact section of this webpage.

 

Last updated: 22 July 2020

RedcoolMedia Terms of Service

Last Updated: 11/09/2017

These terms of service ("Terms") apply to your access and use of any RedcoolMedia applications (the "Service"). Please read them carefully.

Accepting these Terms

If you access or use the Service, it means you agree to be bound by all of the terms below. So, before you use the Service, please read all of the terms. If you don't agree to all of the terms below, please do not use the Service. Also, if a term does not make sense to you, please let us know by e-mailing [email protected].

Changes to these Terms

We reserve the right to modify these Terms at any time. For instance, we may need to change these Terms if we come out with a new feature or for some other reason.

Whenever we make changes to these Terms, the changes are effective 30 days after we post such revised Terms (indicated by revising the date at the top of these Terms) or upon your acceptance if we provide a mechanism for your immediate acceptance of the revised Terms (such as a click-through confirmation or acceptance button). 

If you continue to use the Service after the revised Terms go into effect, then you have accepted the changes to these Terms.

Privacy Policy

For information about how we collect and use information about users of the Service, please check out our privacy policy available in this website.

Third-Party Services

From time to time, we may provide you with links to third party websites or services that we do not own or control. Your use of the Service may also include the use of applications that are developed or owned by a third party. Your use of such third party applications, websites, and services is governed by that party's own terms of service or privacy policies. We encourage you to read the terms and conditions and privacy policy of any third party application, website or service that you visit or use.

Creating Accounts

When you create an account or use another service to log in to the Service, you agree to maintain the security of your identifier and accept all risks of unauthorized access to any data or other information you provide to the Service.

If you discover or suspect any Service security breaches, please let us know as soon as possible.

Your Content & Conduct

Our Service allows you and other users to post, link and otherwise make available content. You are responsible for the content that you make available to the Service, including its legality, reliability, and appropriateness.

You retain all of your rights to the content you post, link and otherwise make available on or through the Service.

You can remove the content that you posted by deleting it. Once you delete your content, it will not appear on the Service, but copies of your deleted content may remain in our system or backups for some period of time. We will retain web server access logs for a maximum of 15 days and then delete them.

You may not post, link and otherwise make available on or through the Service any of the following:

• Content that is libelous, defamatory, bigoted, fraudulent or deceptive;
• Content that is illegal or unlawful, that would otherwise create liability;
• Content that may infringe or violate any patent, trademark, trade secret, copyright, right of privacy, right of publicity or other intellectual or other right of any party;
• Mass or repeated promotions, political campaigning or commercial messages directed at users who do not follow you (SPAM);
• Private information of any third party (e.g., addresses, phone numbers, email addresses, Social Security numbers and credit card numbers); and
• Viruses, corrupted data or other harmful, disruptive or destructive files or code.

Also, you agree that you will not do any of the following in connection with the Service or other users:

• Use the Service in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Service or that could damage, disable, overburden or impair the functioning of the Service;
• Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity;
• Collect any personal information about other users, or intimidate, threaten, stalk or otherwise harass other users of the Service;
• Create an account or post any content if you are not over 13 years of age years of age; and
• Circumvent or attempt to circumvent any filtering, security measures, rate limits or other features designed to protect the Service, users of the Service, or third parties.

Materials

We put a lot of effort into creating the Service including, the logo and all designs, text, graphics, pictures, information and other content (excluding your content). This property is owned by us or our licensors and it is protected by U.S. and international copyright laws. We grant you the right to use it.

We publish the source code of our open source SW in our public server https://www.redcoolmedia.net/appdirect/src/. It is AGPL.

Hyperlinks and Third Party Content

You may create a hyperlink to the Service. But, you may not use, frame or utilize framing techniques to enclose any of our trademarks, logos or other proprietary information without our express written consent.

RedcoolMedia makes no claim or representation regarding, and accepts no responsibility for third party websites accessible by hyperlink from the Service or websites linking to the Service. When you leave the Service, you should be aware that these Terms and our policies no longer govern.

If there is any content on the Service from you and others, we don't review, verify or authenticate it, and it may include inaccuracies or false information. We make no representations, warranties, or guarantees relating to the quality, suitability, truth, accuracy or completeness of any content contained in the Service. You acknowledge sole responsibility for and assume all risk arising from your use of or reliance on any content.

 

Unavoidable Legal Stuff

THE SERVICE AND ANY OTHER SERVICE AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE ARE PROVIDED TO YOU ON AN AS IS OR AS AVAILABLE BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND. WE DISCLAIM ANY AND ALL WARRANTIES AND REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN) WITH RESPECT TO THE SERVICE AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE WHETHER ALLEGED TO ARISE BY OPERATION OF LAW, BY REASON OF CUSTOM OR USAGE IN THE TRADE, BY COURSE OF DEALING OR OTHERWISE.

IN NO EVENT WILL REDCOOLMEDIA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR ANY OTHER SERVICE AND/OR CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR ARE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY WILL BE LIMITED TO THE AMOUNT YOU PAID TO REDCOOLMEDIA. THIS SECTION WILL BE GIVEN FULL EFFECT EVEN IF ANY REMEDY SPECIFIED IN THIS AGREEMENT IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

You agree to defend, indemnify and hold us harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys' fees, costs, penalties, interest and disbursements) we incur in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party relating to your use of the Service or the use of the Service by any person using your account, including any claim that your use of the Service violates any applicable law or regulation, or the rights of any third party, and/or your violation of these Terms.

Copyright Complaints

We take intellectual property rights seriously. In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and, at our sole discretion, access to the service for users who are deemed to be repeat infringers. 

Governing Law

The validity of these Terms and the rights, obligations, and relations of the parties under these Terms will be construed and determined under and in accordance with the laws of the US California, without regard to conflicts of law principles.

Termination

If you breach any of these Terms, we have the right to suspend or disable your access to or use of the Service.

Entire Agreement

These Terms constitute the entire agreement between you and RedcoolMedia regarding the use of the Service, superseding any prior agreements between you and RedcoolMedia relating to your use of the Service.

Feedback

Please let us know what you think of the Service, these Terms and, in general, RedcoolMedia. When you provide us with any feedback, comments or suggestions about the Service, these Terms and, in general, RedcoolMedia, you irrevocably assign to us all of your right, title and interest in and to your feedback, comments and suggestions.

Questions & Contact Information

Questions or comments about the Service may be directed to us at the email address [email protected]

Faqs

FREQUENTLY ASKED QUESTIONS

 

What is our mission ?

> Our mission is to deliver cross platform software apps that empower our customers to access information resources. Moreover, we are dedicated to ensuring that our products are powerful, affordable, and easy-to-use by our customers in real-world scenarios.

Can I use applications on offline?

> No, all the RedcoolMedia cloud and mobile apps requires the Internet.

 Is there any subscription?

> No, there is no subscription. All the RedcoolMedia apps are free.

 Must I pay something ?

> No, All the RedcoolMedia apps are free.

What is our focus ?

> Innovation. Our success is built on continuous innovation. We listen to our customers and consistently deliver what they need next. Based on it, our software company is specialised in developments that provide our users and customers with app about data management media and streaming.

 

RedcoolMedia Cookies Policy

About cookies

This website uses cookies. By using this website and agreeing to this policy, you consent to RedcoolMedia's use of cookies in accordance with the terms of this policy. Cookies are files sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

 

Cookies on our website

RedcoolMedia uses the following cookies on this website, for the following purposes:

PHPSESSID  

 

Google cookies

RedcoolMedia publishes Google Adsense interest-based advertisements on this website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: https://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: https://www.google.com/privacy_ads.html.

However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: https://www.google.com/ads/preferences/plugin.

 

Refusing cookies

Most browsers allow you to refuse to accept cookies. If you no longer wish to permit the use of cookies on our website, you can deactivate them in your browser preferences. Visit the following helpdesk sites for further information depending on your browser:

• Chrome: https://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
• Explorer: https://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
• Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
• Safari: https://support.apple.com/kb/ph5042