Silver linings pitfalls of the COVID19 Response in government Rebecca Cross ACT Coordinator General for the COVID-19 Response
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Play, download and edit the free video Silver linings pitfalls of the COVID19 Response in government Rebecca Cross ACT Coordinator General for the COVID-19 Response.
Rebecca talked of the silver linings of her own experience in government through a conversational question and answer format, allowing the audience to go on the journey she has been on with her. It was a timely reminder of the personal toll public service staff have taken to constantly be planning for the worst case scenario and efforts to make sure people don’t get burnt out. She touched on how government makes policy with citizen engagement, listening to those with lived experience and this is what she felt can drive innovation, “the front line is where innovation comes from, if you ask a bunch of senior people, we don’t always know what’s right, but you have to put mechanisms in place for ideas to come forward.” This also tied to her final point on building trust, showing the public that you are listening to the evidence and making decisions in their interest based on that.
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